Technical Architect

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Position Description:

Okta's Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

The Services Architect - CIAM is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform at our customers. You will focus on Okta’s CIAM offering targeted at customer identity use cases.  You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success.  You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation.

This role is for the Customer Identity Cloud product unit and you’ll be supporting CIC customers. 

Job Duties and Responsibilities:

• Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. 
• Work with customers to document the common technical and functional requirements for specific solutions.
• Support creation of project plans to develop and implement the proposed solution.
• Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight.
• Assist in periodic customer health-checks and project reviews.

Minimum REQUIRED Knowledge, Skills, and Abilities: