Program & Performance Officer

**You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.**

In this role, you'll:

Work as part of a team delivering operational systems, procedures and project support for automated enforcement programs, this role will see you contribute to the design, development and coordination of operational processes that underpin fixed and outsourced enforcement services. You’ll research and analyse program requirements, support project teams, develop operational documentation, coordinate reporting, and collaborate with internal and external stakeholders to ensure road safety, regulatory and operational needs are met. This opportunity offers exposure to cross functional project work, regulatory frameworks, technical operations and the chance to influence service improvements across a state wide enforcement system.

You will build new ways of improving operational efficiency and program delivery in a dynamic, regulatory and multi stakeholder environment, navigating legislative requirements, technical processes, and high volume workloads.

This role will see you work outside of normal working hours and require travel across NSW (including regional areas) on occasion, and at times at short notice.

For more information on this position and business unit, view the role description and information pack.

About you

Your analytical capability, stakeholder engagement strengths and strong organisational skills, formed across regulatory environments, project coordination, compliance operations or policy and procedure development, will see you excel in interpreting legislation, overcoming competing priorities, and bringing disciplined operational process development to deliver accurate, timely and effective enforcement program outcomes.

You're recognised as a proactive collaborator, skilled at researching, analysing and developing operational procedures, coordinating program activities, and preparing high quality reports and briefings, experienced in regulatory compliance, stakeholder engagement, technical project support and operational systems development.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy  

Apply today 

Applications close 11:59 PM  Wednesday 28 October 2026

For more information about this role, please contact ANNE.TRAN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW 

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