Benefits Specialist

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance

Job Summary:
This role serves as the primary point of contact for employee and HR Business Partner inquiries related to benefits. The role requires collaboration across various departments and key stakeholders across the organization.

Responsibilities

Essential Functions & Accountabilities:

• Delivers professional, accurate, and customer-focused benefit expertise to our employees across the United States and Canada. 
• Manages the benefits email accounts, responding to employee inquiries regarding benefits, claim issues and plan changes.
• Manages plan enrollment and eligibility while working alongside vendor partners to include requests related to QLEs, Medicare, Child Support and Proof of Coverage. 
• Responsible in developing, maintaining, and streamlining processes and SOPs. 
• Responsible for New Hire Onboarding communications with HRBP’s, new hires and vendor partners.
• Assist with all aspects of the annual Open Enrollment process for the U.S – including preparing and distribution of communication materials, scheduling of webinars/meetings, updating the benefits portal, coordination with internal HR Business Partners and assisting with employee questions. 
• Build and maintain solid partnerships with payroll and finance to manage the administration of programs under your responsibility. 
• Collaborate with other team members to conduct benefit premium, employee status and enrollment audits, ensuring employee data integrity and make corrections as necessary.