Client Services Assistant

Location: Canberra

Contract Type: Fixed Term

MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex problems every day. We do this by our full-service legal offering and complementary consulting offering.

We offer opportunities to work on industry-leading mandates for top-tier clients, while being part of a high-performing and collaborative team that values excellence, diversity of thought, curiosity, and inclusion. We value our people and empower them to achieve their ambitions - with the support, trust and autonomy to grow their careers in meaningful ways.

At MinterEllison, we're leading the way with AI and other emerging technologies, powering innovation right across our firm. You will have the opportunity to engage with AI tools we've built, and other external AI tools, to enhance efficiencies and excellence internally and with our clients.

We support sustainable ways of working regarding how, when and where you work and offer a wide range of social, financial and health benefits (see https://www.minterellison.com/-/media/Minter-Ellison/Files/Careers/MinterEllison-Employee-Benefits-Dec_2025.pdf)

The Team

Our Client Services team sits at the heart of the employee and client experience, delivering exceptional hospitality, front-of-house and client service across the Canberra office.

We are responsible for hospitality services, client events, reception, switchboard operations and meeting support. We take pride in delivering high-quality service and creating positive experiences for clients, visitors and employees.

This is a collaborative and fast-paced team environment where professionalism, reliability and exceptional customer service are highly valued.

Your Role

As a Client Services Assistant, you will provide professional hospitality and client service support across a range of front-of-house and operational activities.

This is an ideal opportunity for someone with a hospitality background who enjoys working with people, takes pride in delivering outstanding service and thrives in a collaborative team environment. You will play an important role in supporting client meetings and events, providing reception and switchboard coverage, preparing refreshments and helping to ensure the smooth day-to-day operation of the Canberra office. 

  This is a 13‑month fixed-term contract, offering the opportunity to gain valuable experience within a professional services environment while making a meaningful contribution to the team.

Key Responsibilities

Key responsibilities include:

• Delivering exceptional hospitality services for client meetings, events and functions, including occasional after-hours support.
• Preparing and serving refreshments, including barista coffee and basic food items.
• Providing reception and switchboard coverage when required.
• Maintaining client-facing areas to a high standard and supporting the day-to-day operation of the office.
• Processing administrative tasks, including stock management and invoice processing.
• Setting up meeting rooms, event spaces and helping with audiovisual equipment.

More About You

We are looking for a service-focused professional who brings:

• Experience in hospitality, corporate hospitality, customer service or a similar client-facing environment.
• Barista skills and coffee knowledge (desirable).
• Some experience with software/technology ie: Microsoft products/AV Systems/POS Systems
• A proactive, professional approach and the ability to work well under pressure.
• A collaborative mindset and willingness to support the broader team.
• The ability to obtain RSA and Food Safety certification.

Work Arrangement

MinterEllison supports flexible ways of working and welcomes applications from candidates seeking full-time or part-time/job-share arrangements.

How to apply

We encourage applications from people of all ages, abilities, cultural backgrounds, genders (including trans or gender diverse), LGBTQ+ people and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.

We prefer to connect with people directly, so please submit your CV by clicking on the 'Apply' button. We encourage all applications, including if you do not meet all the criteria listed for the role. Your application will also enable us to consider you for other opportunities that may be available at MinterEllison.

If you are currently a MinterEllison employee, please apply through the internal careers page.

If you would like further information, require any adjustments throughout the recruitment process or for a confidential discussion, please contact Jess.Brown@minterellison.com.