Business Risk & Regulatory Management Manager

Requisition ID: 276275 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Manager, Insurance Risk & Governance supports risk management, governance, control oversight, and regulatory compliance activities across Insurance Canada. The role helps ensure business practices align with regulatory requirements, internal policies, the Bank's risk appetite, and customer protection expectations. Working closely with business partners across the organization, the incumbent provides insightful risk analysis, constructive challenge, and effective issue management to support sound decision-making and sustainable business outcomes.

What You'll Do

Risk Management & Controls

• Identify, assess, and monitor operational, conduct, and regulatory risks across Insurance Canada.
• Evaluate control effectiveness, identify gaps, and support the implementation of sustainable corrective actions.
• Promote a strong risk culture by providing guidance and constructive challenge on business initiatives and decisions.

Regulatory, Compliance & Audit Oversight

• Coordinate responses to internal and external audits, compliance reviews, and regulatory assessments.
• Support the development of management responses, remediation plans, and reporting to ensure timely issue resolution.
• Interpret regulatory and policy requirements and translate them into practical business actions.

Issue Management & Governance

• Manage risk and control issues from identification through remediation and closure.
• Monitor action plans, track progress against commitments, and escalate material concerns where appropriate.
• Prepare and maintain governance reporting, highlighting key risk indicators, emerging issues, remediation progress, and matters requiring leadership attention.

Sales Practices Oversight

• Monitor insurance enrollment activities and sales practices to ensure adherence to established procedures and customer protection standards.
• Analyze trends, identify anomalies or emerging conduct risks, and coordinate investigations and corrective actions as required.

Stakeholder Engagement

• Partner with teams across Compliance, Audit, Legal, Analytics, Operations, and the business to advance risk initiatives and remediation efforts.
• Support governance forums by coordinating stakeholder input, synthesizing insights, and preparing executive-level materials and reporting.

What You'll Bring

• Post-secondary education in Business, Finance, Risk Management, or a related field, or equivalent professional experience.
• Experience in risk management, compliance, governance, audit, or financial services.
• Strong understanding of retail banking, insurance operations, and risk management frameworks.
• Demonstrated experience assessing risks, designing and testing controls, managing remediation activities, and preparing management reporting.
• Strong analytical, investigative, and problem-solving skills with the ability to identify root causes and emerging risks.
• Excellent communication and presentation skills, including the ability to influence and challenge senior stakeholders effectively.
• Proven ability to manage multiple priorities, adapt to changing business needs, and deliver results in a fast-paced environment.
• Advanced proficiency with Microsoft Excel, Power BI, SharePoint, and other business intelligence tools.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.