Health and Benefits Analyst

The Senior Analyst - Account Manager, as a team member, assists in providing healthcare and group benefits solutions encompassing plan design, vendor evaluation and management, data analytics, legal compliance and employee meetings. Provides assistance with the benefits program selection and funding mechanisms to include employer versus employee contributions.

The Role

• Manage the annual lifecycle of employee benefits 
• Be a day-to-day client contact
• Work with team members to meet client needs, including:
  • Development and/or analysis of benefits strategy
  • Delivery of reporting that is used to assess benefit utilization and performance
  • Answer client questions
  • Work with vendors to solve employer and employee benefits issues
  • Schedule, prepare for and attend client meetings, as needed
  • Set up and participate in employee meetings (open enrollment, benefits fairs, etc.)
• Assist team members and management with developing proposals and responding to RFPs
• Assist other team members as needed
• Ensure internal compliance process if being followed and documented as necessary

Qualifications

• 1-3 years of professional experience, ideally in employee benefits

• Bachelor’s degree in business, or relevant experience

• Advanced skills in Microsoft Office products, especially Word, PowerPoint and Excel

• Understanding of web-based client relationship systems (Salesforce), with experience in problem solving, critical thinking, and troubleshooting when issues arise 

• Exceptional client relationship skills; ability to develop strong relationships quickly and maximize resources effectively to achieve goals

• Ability to effectively engage with carriers and clients to maintain renewal terms and existing business.

• Strong verbal and written communication skills

• Problem solving abilities, including critical thinking and adaptability

• Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables

• Ability and willingness to travel to clients within Wyoming for periodic meetings

• Must successfully complete appropriate licensing exam(s) and/or maintain required licensing by completing various Continuing Education activities as needed. If already licensed, must be able to show valid confirmation of current licensing status