Quality Team Lead

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Henderson, Bermuda Rd. 

Division: Solutions 
Job Posting Title: Quality Team Lead 
Time Type: Full Time

POSITION SUMMARY  

The Quality Team Lead is responsible for coordinating safety and quality functions and assisting the Supervisor in making sure that the warehouse is in compliance with safety, and quality policies and principles. The position performs work involving the implementation of identified safety and training programs and a variety of associated operations. This position is expected to uphold and comply with all Standard Operating Procedures, corporate and site-specific policies, safety and work rules, and OSHA/MSDS Standards. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Responsible for maintaining the Document Control Center, Data and Records of the Quality System. 

• Support, documentation and follow up on Internal Audits, QMS/QIS, and Corrective Actions raised from Internal Audits. 

• Update visual aids, process instructions, quality procedures, corrective and preventive actions, client documentations. 

• Generate and update control charts as well as Quality QOS 

• Review and validation of all controlled documentation used and displayed throughout the plant against QIS. 

• Participate in the Continuous Improvement Projects. 

• Work close in hand with Supervisor to develop improvements to employee’s performance as well as the service provided to all other departments.  

• Perform plant tours to detect any activity not in compliance within the quality. 

• Keep under clean and organized conditions, the workstation and/or area. 

• Availability to develop any new activity or project assigned. 

• Ensure Weekly Triggers files are sent to the Suppliers on a timely basis. 

• Manage/follow up of aged material process; notify Customer for proper disposition. 

• Manage the excess/slow moving inventory and seek for disposition. 

• Maintain Vendor/Parts profile updates in the system. 

• Continuously work on improving operations communication with Supplier and Customer. 

• Prepare all paperwork and backup fata for return shipments. 

• Ensure customer responses are made within customer service objectives. 

• Responsible for several reports and monitor compliance. 

• Coordinate cycle counts as required for Sync Report Analysis. 

• Setup and maintain all vendor, contact, and part profile information. 

• Actively participate in Customer/Internal Corrective Action and Improvement Plans. 

• Support other areas as required. 

OTHER DUTIES  

• Performs other duties as assigned. 

SUPERVISORY RESPONSIBILITIES  

• None 

For this position, the expected base pay range is $26.30. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.