Air Freight Manager

Location: ZAF - Port Elizabeth, Uitenhage Rd (Struandale Facility)
Job Posting Title: Manager, Air freight, Air & Sea 
Time Type: Full Time

Main Purpose of The Role:

The Air Freight Manager is responsible for leading, developing, and growing the air freight product within DSV Air & Sea. This role ensures operational excellence, commercial growth, compliance, and customer satisfaction while aligning with DSV’s global strategy, values, and standard operating procedures.

Minimum Requirements:

• Minimum 5 years’ experience in Forwarding & Clearing
• Managerial experience (advantagous).
• Must have knowledge of import air processes and basic understanding of air export processes
• Person must be organized and be able to manage a portfolio of clients / team of individuals
• Self-Motivated and deadline driven
• Able to work under pressure
• Communicate effectively with local colleagues and clients
• Team player with positive attitude
• Process Driven
• P&L Management Experience advantageous

Qualifications: 

Qualification in Logistics or Supply Chain Management an added advantage 

Computer packages

Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook

Cargowise understanding and previous experience would be beneficial

Strong Outlook understanding and competencies

Duties and Responsibilities:

Operational Management

• Oversee end-to-end air freight operations, ensuring on-time, cost-effective, and compliant service delivery.
• Ensure adherence to DSV global SOPs, local regulatory requirements, and airline policies.
• Monitor shipment execution, exception handling, and service recovery to maintain high service levels.
• Drive continuous improvement in processes, productivity, and operational efficiency.
• Ensure accurate and timely documentation, billing, and data integrity within CargoWise and related systems.

Commercial & Business Development

• Drive air freight gross profit growth aligned with branch and regional targets.
• Support the sales team with airfreight product expertise, pricing strategies, and customer solutions.
• Participate in key account management, customer meetings, tenders, and RFQs.
• Analyse trade lanes, capacity, and yield to optimise buying and selling rates.
• Strengthen airline relationships to secure space, competitive rates, and priority uplift.