Operations Supervisor

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Santa Clara, 3601 Juliette Lane 

Division: Solutions 
Job Posting Title: Supervisor, Operations 
Time Type: Full Time

Summary
The Operations Supervisor is responsible for overseeing the day-to-day operations of freight handling, ensuring timely and efficient movement of goods. This role involves coordinating with various stakeholders, managing operational processes, and ensuring compliance with company policies and regulatory requirements.

Day Shift: M-F, 7:00am - 4:00pm

Duties and Responsibilities
•    Lead and supervise a team of freight handlers and operational staff.
•    Assign tasks, provide guidance, and monitor performance to ensure efficient operations.
•    Coordinate the loading, unloading, and handling of freight shipments.
•    Ensure proper documentation, labeling, and packaging of goods in compliance with regulations.
•    Plan and prioritize freight operations to meet customer demands and deadlines.
•    Monitor workflow and adjust resources as needed to optimize efficiency.
•    Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues.
•    Ensure timely communication and resolution of customer concerns.
•    Implement quality control measures to ensure accuracy and integrity of freight handling processes.
•    Conduct regular inspections and audits to maintain high standards of service quality.
•    Enforce safety protocols and procedures to promote a safe working environment.
•    Conduct safety training and provide guidance on proper handling techniques.
•    Oversee inventory control processes, including stock management, cycle counts, and reconciliation.
•    Maintain accurate inventory records and ensure compliance with inventory management policies.
•    Prepare operational reports, including performance metrics, inventory levels, and incident reports. •    Maintain accurate documentation of freight movements, including bills of lading and shipping manifests.