Driver Helper

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Chicago, IL

Division: Road 
Job Posting Title: Coordinator, Driver Helper, Road Transport US
Time Type: Full Time

Summary

Interested in getting paid to travel the country while building experience in specialized delivery and installation?

DSV is hiring Driver Helpers to travel throughout the U.S. alongside our drivers, delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations.

This is a hands-on, physically active role providing white-glove delivery and installation. You’ll help safely load, unload, move, secure, position, and install sensitive equipment using pallet jacks and other approved equipment while following required safety, security, chain-of-custody, and customer procedures.

Travel is an essential part of this position. Assignments are typically 1–2 weeks at a time and may extend up to 2–3 weeks. DSV provides transportation and lodging while traveling, and employees must be able to accept travel assignments with minimum notice.

This position pays $28.00–$30.00 per hour and provides a 40-hour weekly guarantee when you remain available to work assigned schedules and required travel. Additional hours and overtime may be available based on business needs.

Benefits of Working at DSV

• $28.00–$30.00 per hour
• 40 hours guaranteed; availability to work assigned schedules and required travel are required for the 40-hour guarantee
• Company-paid transportation and lodging while traveling
• $2,000 Sign-On & Retention Bonus for eligible new hires, paid in accordance with the terms of the bonus program
• Medical, Dental, and Vision insurance, eligible the first of the month following 30 days of employment
• Company-paid short-term disability, long-term disability, and life insurance
• 401(k) plan with up to 5% company match
• Generous paid time off, including vacation, sick time, birthday holiday, floating holidays, and paid holidays
• Paid bereavement and jury duty leave
• Bi-weekly pay with DailyPay options
• $1,000 Employee Referral Bonus Program
• Paid orientation with meals provided, plus transportation and lodging when applicable

Duties & Responsibilities

• Assist with the safe and timely delivery of sensitive, high-value equipment to Data Center Operations (DCO) sites and other customer locations.
• Safely load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment using proper handling techniques.
• Secure cargo using approved equipment and procedures to prevent movement or damage during transit.
• Safely use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment.
• Assist with the precise placement and positioning of data racks, server systems, and other sensitive equipment in accordance with installation procedures and customer or authorized onsite direction.
• Follow established procedures for handling delicate, oversized, sensitive, and high-value equipment.
• Follow established SOPs, chain-of-custody requirements, and customer and site-specific safety, security, and access procedures.
• Complete and verify Proof of Delivery (POD) documentation and confirm shipment accuracy.
• Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
• Wear required PPE, maintain professional work attire, and provide professional white-glove service throughout delivery and installation activities.
• Communicate effectively with drivers, team members, customers, and onsite personnel and promptly escalate safety hazards, delays, equipment concerns, shipment discrepancies, or other operational issues.
• Maintain regular and reliable availability for frequent nationwide travel, including overnight and extended assignments, and accept travel assignments with minimum notice.
• Work flexible schedules, including extended hours, weekends, and overtime, based on operational requirements.
• Perform additional duties as assigned by leader to support operations.

Qualifications & Experience

• One (1) to two (2) years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment preferred.
• Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment strongly preferred.
• Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
• Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
• Ability to follow SOPs, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
• Familiarity with Proof of Delivery (POD) systems, handheld devices, or digital freight-tracking tools preferred.
• Experience assisting with IT equipment, server rack installation, or technical equipment setup preferred; training provided.
• Ability and willingness to meet the travel and scheduling requirements of the position.

Skills & Competencies

• Strong commitment to safety, compliance, and proper equipment-handling practices.
• Professional, customer-focused approach with an understanding of white-glove service expectations.
• Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
• Ability to work independently and collaboratively as part of a driver and installation team.
• Effective communication, problem-solving, organizational, and adaptability skills.
• Ability to follow detailed procedures and use handheld devices, POD systems, material-handling equipment, manual tools, and other required technology.
• Ability to read, write, understand, and communicate effectively in English as required to safely perform the essential functions of the position.

Physical Demands

While performing the duties of this position, the employee may be required to sit while riding in a commercial motor vehicle and is regularly required to stand and walk while performing delivery and installation activities. The position requires lifting, carrying, pushing, pulling, climbing, balancing, bending, twisting, stooping, kneeling, crouching, reaching, and working in confined spaces and varied physical positions.

The employee must be physically able, with or without reasonable accommodation, to:

• Lift and carry 50 pounds or more repeatedly throughout the shift.
• Push, pull, maneuver, and position freight weighing up to 5,000 pounds using pallet jacks or other approved material-handling equipment.
• Safely maneuver equipment in accordance with established safety requirements and handling procedures.
• Stand and walk for extended periods, including the majority of the workday.
• Frequently reach at, above, and below waist level to handle, position, secure, and install equipment.
• Frequently squat, kneel, crouch, bend, twist, push, and pull while performing delivery and installation activities.
• Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
• Safely climb into and out of trucks and trailers multiple times per shift using available steps and handholds.
• Maintain balance while working on surfaces that may include concrete, metal, construction flooring, loading docks, ramps, or uneven or slippery surfaces.
• Safely operate pallet jacks, dollies, lift gates, ramps, lift-assist devices, securing equipment, manual tools, and other approved equipment required to perform the role.

Work Environment

While performing the duties of this position, the employee works in a variety of environments, including warehouses, loading docks, trucks and trailers, data centers, active construction sites, commercial buildings, customer facilities, and other controlled or secured locations. Work environments may include confined spaces, active construction activity, sensitive equipment, restricted-access areas, and site-specific safety and security requirements.

The employee may be exposed to varying indoor and outdoor temperatures, weather conditions, dust, airborne particles, noise, vibration, moving vehicles and equipment, and uneven or slippery surfaces. Noise levels may range from moderate during transportation and warehouse activities to loud at construction, delivery, and installation locations.

Frequent nationwide travel is an essential requirement of the position and includes overnight stays and extended periods away from home. Travel assignments are typically one (1) to two (2) weeks at a time but may extend up to two (2) to three (3) weeks based on customer and operational needs.

The physical demands and work environment characteristics described above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $28.00–$30.00 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. $2,000 Sign-On & Retention Bonus for eligible new hires, paid in accordance with the terms of the bonus program

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan 
details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV