Digital Product Manager

Requisition ID: 274074 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role:

As the Senior Digital Product Manager, Advice, you will drive the evolution of Scotia’s digital advice experience.  In this role, you’ll lead the delivery of innovative features and enhancements for our digital advice experience across mobile and web channels—shaping how clients discover, access, and act on personalized financial guidance, from goal planning to financial wellbeing insights.

You will work at the intersection of customer experience, business strategy, data, design, and technology to create advice experiences that are intuitive, personalized, and impactful. The role emphasizes ownership of roadmap and backlog prioritization, customer-centric design, data-driven decision making, and close partnership with Business, Engineering, and Design teams.

Is this role right for you?  In this role you will:

• Prioritize and manage the backlog for digital advice capabilities—spanning multiple business lines—with a thorough understanding  of the technological ecosystem that support these capabilities
• Gather, document, and refine business requirements: Lead and support the understanding and documenting of business needs through Agile methods such as user stories, acceptance criteria, definition of done, etc.
• Support discovery and development of the product strategy and roadmap for digital advice capabilities
• Use data to drive decisions, build hypotheses, test and iterate, including planning for the right incorporation of data and analytics strategies into roadmap
• Build strong relationships with business stakeholders, wealth and retail banking partners, legal, compliance, risk, analytics, and technology teams
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk

Do you have the skills that will enable you to succeed in this role?  We'd love to work with you if you have:

• Minimum 5 years experience in building customer facing digital products 
• Managed a technology product or a digital journey end to end, from inception to delivery
• Ability to build trusted relationships, instill confidence and influence stakeholders
• Skilled at identifying and solving ambiguous problems to drive customer and business value
• Knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Finance
• Excellent organizational and analytical skills with strong attention to detail
• Great verbal and written communication skills, with the ability to engage and influence stakeholders at different levels in the organizations 

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
• We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.