Delivery Manager

Delivery Manager — IT Risk Mitigation Programme 

We're looking for a Delivery Manager to lead the next phase of a multi-year IT obsolescence reduction programme at a Tier 1 UK retail bank. This is an outcome-based engagement — we only get paid when we deliver. No delivery, no fee.

You'll direct a blended team of 10–15 KPMG consultants (on and offshore) and influence 50–100 client and third-party staff to hit hard upgrade targets across web servers, application servers, databases, operating systems, hypervisors, network and storage.

You'll own:

• End-to-end delivery of upgrade outcomes against fixed targets
• KPMG engagement financials — resource, time, profitability, risk
• Daily reporting into demanding senior client stakeholders
• Quantifying delivery risks in £ terms and driving mitigations to closure

You'll bring:

• Deep SI or complex programme delivery pedigree — not strategy consulting
• Proven track record running blended on/offshore delivery in regulated environments
• The grip and gravitas to hold third parties and matrix teams to account
• Financial fluency — commercial risk, resource management, profitability
• Resilience for a demanding, high-scrutiny client environment

This is a tough, hands on delivery role in one of the most demanding stakeholder environments in UK banking.Delivery Manager — IT Risk Mitigation Programme 

We're looking for a Delivery Manager to lead the next phase of a multi-year IT obsolescence reduction programme at a Tier 1 UK retail bank. This is an outcome-based engagement — we only get paid when we deliver. No delivery, no fee.

You'll direct a blended team of 10–15 KPMG consultants (on and offshore) and influence 50–100 client and third-party staff to hit hard upgrade targets across web servers, application servers, databases, operating systems, hypervisors, network and storage.

You'll own:

• End-to-end delivery of upgrade outcomes against fixed targets
• KPMG engagement financials — resource, time, profitability, risk
• Daily reporting into demanding senior client stakeholders
• Quantifying delivery risks in £ terms and driving mitigations to closure

You'll bring:

• Deep SI or complex programme delivery pedigree — not strategy consulting
• Proven track record running blended on/offshore delivery in regulated environments
• The grip and gravitas to hold third parties and matrix teams to account
• Financial fluency — commercial risk, resource management, profitability
• Resilience for a demanding, high-scrutiny client environment

This is a tough, hands on delivery role in one of the most demanding stakeholder environments in UK banking.

Responsibilities

Key Responsibilities

• Delivery accountability: Own end-to-end delivery of upgrade outcomes across a broad and shifting technical landscape. Where blockers emerge, drive the wider scope needed to unlock them.
• Stakeholder management: Provide daily reporting and updates to senior client leadership. Manage a demanding stakeholder community with high expectations for delivery standards, transparency and pace.
• Matrix leadership: Influence and mobilise client teams, KPMG teams and third-party suppliers — including a technical engineering supplier whose incentives may not always align with pace of delivery. Anticipate dependencies and work them through, don't just call them out.
• Commercial and financial management: Manage KPMG engagement financials including resource allocation, time booking, profitability tracking, and margin protection. Quantify delivery risks in financial terms and articulate impact for decision-making.
• Risk management: Proactively identify delivery risks, propose mitigations, model the financial and delivery impact of each option, and drive to agreed resolution.
• Team leadership: Lead a blended KPMG team across onshore and offshore locations. Set standards, coach, manage performance.

Qualifications

• Outstanding interpersonal skills with the ability to inspire teams and develop excellent client relationships with 12+ years of exp

• Prior experience in working with client stakeholders at CxO level 

• Track record in advisory of complex large-scale architectural solutions on cloud 

• Good understanding of infrastructure, network, database, security architecture, IAM for cloud-based solutions

• Understanding of different server categories (Web, WAS, Message Queue, API, Database, etc.)

• Prior Data Center Migration, Cloud Migration, or IT Infrastructure Transformation project experience (assessments, migrations, consolidations, virtualization projects, etc.) would be preferred.

• Embraces a growth mindset for business development, with an ability to influence senior stakeholders 

• Excellent communication (written and oral) skills capable of discussing complex ideas with various groups, ranging from a board room to business unit leads. 

• Good team player with strong commitment to professional and client service excellence.

• A holistic understanding of IT infrastructure inclusive of server, storage, network, database, systems, DR/business recovery and continuity practices, etc.

• Familiarity with application and workload dependencies, architecture, and service level requirements

• Able to execute change control, quality, risk management and communications throughout the project