Engagement Manager, Payer Transformation

About Chartis

HealthScape Advisors, a Chartis Company is a management consulting firm dedicated to helping health plans, provider organizations, specialty health organizations, and investors navigate the continuously evolving healthcare landscape. We bring healthcare executives market-leading insights and actionable strategies that create sustainable value by looking beyond today’s solutions and focusing on the capabilities and resources needed to execute our recommendations. To do this, our professionals leverage a pragmatic approach and unparalleled expertise to empower every engagement.

Along with Chartis, we are comprised of uniquely experienced senior healthcare professionals and consultants who apply a distinctive knowledge of healthcare economics, markets, clinical models and technology to help each client address their most pressing issues. We question everything and apply thoughtful and rigorous analysis to each challenge, issue, and opportunity.

We are lucky to have extraordinarily talented people working in our firm – all brought together around our unifying mission, a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities. In this way, we find that we are remarkably aligned with our clients. And that has made for achieving some truly great things.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed. Flexibility to travel as required. Travel expectations vary by team and engagement. Colleagues are expected to travel when asked.

Role Overview

Engagement Managers are the day-to-day leaders of HealthScape’s payer transformation engagements. They combine healthcare payer expertise, structured problem solving, and disciplined project leadership to help clients navigate strategic and operational challenges. Engagement Managers direct analysis, translate findings into actionable recommendations, manage client relationships, and develop consulting teams across a variety of payer-focused engagements.

Responsibilities

• Lead payer strategy and operations engagements from work planning through delivery, aligning objectives, hypotheses, milestones, and measurable client outcomes.

• Structure complex, ambiguous business problems; guide quantitative and qualitative analysis; challenge assumptions; and translate findings into practical recommendations.

• Advise clients on payer strategic priorities and operating challenges, including growth, market positioning, product and service strategy, administrative performance, medical cost management, and member and provider experience.

• Develop business cases, operating model recommendations, transformation roadmaps, governance structures, and implementation plans that account for organizational capabilities and execution constraints.