Retail Business Strategy Manager

You will translate JM Smucker headquarter sales team priorities into clear retail strategies and executable plans for Acosta’s dedicated retail field organization. This position serves as the day-to-day partner to assigned sales and customer teams, connecting client objectives, retail operations, field execution, and performance insights. Success is measured by stronger execution, trusted client relationships, measurable business impact, and disciplined follow-through.

Responsibilities

• Build trusted partnerships with assigned JM Smucker sales and customer teams; establish a consistent planning cadence and maintain visibility to priorities, risks, opportunities, and next steps.

• Translate customer objectives into clear field strategies, task instructions, timing, reporting requirements, and measurable success criteria.

• Own assigned initiatives from intake and scope through work setup, launch, execution monitoring, issue resolution, and post-event evaluation.

• Lead client working sessions, planning meetings, and business reviews; communicate progress, results, risks, and recommendations with confidence.

• Use Power BI, Excel, client data, retail reporting, and field insights to identify trends, root causes, and opportunities across distribution, on-shelf availability, merchandising, and promotions.

• Develop concise business stories that demonstrate value creation, sales protection, execution improvement, and return on retail investment.

• Influence cross-functional partners across Sales, Retail Operations, Analytics, and field leadership to ensure plans are executable, prioritized, and delivered.

• Manage multiple meetings, workstreams, deadlines, and complex projects while maintaining accuracy, organization, and follow-through.

• Lead process improvements and apply emerging tools, including AI and automation, to improve planning, communication, insights, and client outcomes.

Qualifications

• Bachelor’s degree or an equivalent combination of education and relevant experience.

• Progressive experience in CPG, retail strategy, client service, sales strategy, retail operations, category management, or a related field.