Pre-sales Consultant

About Us 

Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world. 

Your Mission:

Your mission as Pre-Sales Consultant in a fast-paced B2B environment is to make complex technical solutions easily understandable for clients, helping them recognize the value of our product. By simplifying technical tasks and delivering tailored product demonstrations, you ensure potential customers can clearly see how our offerings meet their business needs. Working closely with sales, engineering, and marketing teams, the Pre-Sales Consultant aligns product capabilities with customer objectives, fostering informed decision-making and building customer confidence throughout the sales process. Their ultimate goal is to support successful deals through clear and impactful technical insights.

Responsibilities:

• Partner with the Sales team to identify key business needs and objectives of prospective and current banking and financial industry clients.

• Utilize a consultative approach to design customized solutions addressing clients' current and future challenges, effectively communicating required subject matter expertise.

• Assess associated risk factors of proposed solutions and articulate them to clients and internal stakeholders confidently.

• Prepare and deliver solution design illustrations and bespoke demonstrations to maximize commercial impact.

• Contribute to deal-specific business cases and pricing for expert implementation and operation of solutions.

• Manage the RFP process, including question responses, proposal development, and business case creation within agreed-upon timeframes.

• Lead prospective clients through proof of concept (POC) delivery, coordinating tech and compliance teams with internal Tech and Data teams.

• Build and maintain relationships with clients and stakeholders, ensuring a feedback loop throughout the customer lifecycle.

• Provide market-based input to the Product team, aiding in short and long-term roadmap planning.

Your Profile:

• +5 years of experience in Pre-Sales, Consulting, Technical Sales or Customer Success in a B2B environment.

• Bachelor's degree in engineering, computer science, information systems, or related fields.

• Ability to structure complex challenges, build productive relationships and “sell” to both internal and external stakeholders.

• Excellent communication, presentation, organization, and time management skills.

• Ability to prioritize, multitask, and excel in dynamic environments.

• Strong grasp of technological and business concepts.

• Prior experience in the banking or financial industry is a strong plus.

• Experience with compliance, AML, and Fraud is highly advantageous.