Business Change Manager

Job Req Number:  120188
Time Type: Full Time

The Business Change Manager (Application and Integration) is responsible for translating business requirements into effective system solutions, ensuring successful delivery of application and warehouse management processes within project scope. This role combines analytical capability, specification expertise, and strong stakeholder engagement to support implementations and enhancements, specifically focusing on WMS Migration projects.

Key Responsibilities:

• Support WMS implementations, migrations, and upgrades in line with enterprise standards
• Participate in requirements workshop and translate the business processes into WMS functionalities
• Own application design specifications and ensure alignment with enterprise architecture
• Configure WMS applications and manage change requests based on operational requirements
• Collaborate with Client IT teams to define and validate EDI/API messaging requirements
• Support the full project lifecycle: SIT, UAT, cutover, go‑live, and hyper‑care
• Ensure data mapping, integration, and reporting meet quality and scalability standards
• Oversee end‑to‑end testing, defect resolution, and scope control
• Coordinate handover to IT service management for long‑term support
• Apply DSV project implementation methodologies for consistent application and integration design delivery
• Promote best practices in WMS configuration, integration, and documentation

Qualifications & Experience:

• 5–8 years of relevant experience in application and integration engineering within logistics or enterprise IT
• Strong understanding of WMS systems (especially JDA BY), integration tools, and enterprise standards
• Experience in cross‑functional collaboration and stakeholder managemen
• Familiarity with project governance frameworks and quality planning methodologies
• Strong command of spoken and written English; proficiency in other Asian languages is an advantage
• Hands‑on approach, able to multi‑task and work under time pressure
• Willingness to travel overseas on a project basis (4–6 times per year)
• Flexibility to adjust working hours in line with regional project demands

Skills & Competencies:

• Strong problem‑solving skills with the ability to analyze and resolve integration issues
• Solid technical proficiency in WMS application configuration and integration design
• Clear communication and effective stakeholder engagement
• Attention to detail with an analytical mindset
• Ability to manage multiple projects and priorities

DSV is an equal employment opportunity employer.  Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  DSV reserves the right to defer or close a vacancy at any time. 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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