Business Solution Architect

The opportunity

The BMC MarTech Solution Architect plays a pivotal role in shaping the future of BMC’s digital, data, and marketing technology ecosystem. This role is a part of the Enterprise Technology CBS Solutions Delivery Team and partners closely with Product Managers in Technology Enablement, and cross-functional business teams such as Clients & Industries (C&I), Talent, Alumni and Communications.

A major responsibility is alignment with Data Architecture teams to build a data-driven, AI-enabled future. The architect ensures that MarTech platforms, integrations, identity systems, taxonomies, and data models support scalable analytics, personalisation, automation, and responsible AI adoption.

Your key responsibilities

• Define and maintain the BMC MarTech architecture strategy and vision

• Define MarTech architectural standards, reusable patterns, and reference architectures

• Shape multi‑year roadmaps with Product Managers and cross‑functional business leaders

• Translate strategic business needs into future‑state capability models and architectures

• Act as the architectural connector across BMC, ET, C&I, Talent, Alumni, and Communications

• Ensure interoperability and shared experience frameworks across business functions

• Reduce duplication and promote enterprise platform and standards reuse

• Produce solution options with pros/cons, costs, risks, technical debt, and compliance (infoSec, GCO, data)

• Collaborate with Data Architecture teams to design AI‑ready data models, taxonomies, and metadata structures.

• Ensure MarTech systems integrate effectively with enterprise data lakes, CDPs, analytics platforms, and identity systems.

• Assess emerging technologies and evaluate platform/vendor options with Product Management teams

• Influence investment decisions, business cases, and sourcing strategies

• Support design assurance and enterprise governance forums

• Promote API‑first, event-driven, modular, and composable architecture principles

• Champion performance, resilience, observability, accessibility, and global scalability

• Communicate complex architectural concepts in clear, business‑focused language

• Serve as a trusted advisor on MarTech strategy, innovation, and platform evolution

Skills and attributes for success

• Deep knowledge of MarTech ecosystems: CRM, CDP, CMS, automation, analytics, identity & consent

• Strong architectural modelling capabilities (business, data, application, technology)

• Strong understanding of enterprise data strategy, data governance, and AI-enablement