RCM Specialists

About Amperos

Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.

We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.

About the Role

We're hiring RCM Specialists with 2 to 4 years of experience in AR follow-up, denial management, and collections for medical, dental, and DME claims. You'll work at the intersection of traditional RCM and AI, helping our customers collect more, faster, while making sure our AI performs to the highest standard.

You'll work outstanding claims through our platform, take the actions our AI can't complete on its own, and review AI results against customer SOPs. As our product and customer base evolve, your responsibilities may shift to align with near-term priorities. This is a role for someone who wants to be very good at AR and is curious about how the work changes when most of it runs on agents. Responsibilities will shift as automation expands; people who do well here move toward quality, escalation, and workflow ownership.

What you'll do

• Collect outstanding customer claims

  • Leverage customer and Amperos systems and platforms to identify a worklist of claims that need to be collected or worked on

  • Follow up on assigned claims, including calling payors, navigating payor portals, and leveraging customer PM systems

  • File appeals, resubmit claims, and escalate claims to specific customer teams as needed

  • Track activity within Amperos systems

• Serve as a backup for AI-driven workflows

  • Run specific AR-related actions (e.g., calls, payor portals, appeal letters) if requested by customers

  • Help develop and refine “backup” processes to ensure continuity when AI systems fail or require escalation

• Review AI results

  • Check claims and actions worked by our AI against customer SOPs and confirm they landed correctly in the PM system

  • Flag errors, unclear SOP steps, and missing edge cases to your lead