Business Development Officer

We are looking for an experienced individual to grow Buyers Trust by developing and managing strategic relationships within the real estate ecosystem. The Business Development Officer is responsible for increasing product adoption by estate agents, agencies, conveyancers, developers and other lead providers, positioning Buyers Trust as the preferred deposit investment solution for every property transaction. The role focuses on creating long term partnerships through consistent engagement, exceptional service, reliability and availability.

Responsibilities

Key performance areas

Business development

Identify, engage and acquire new lead providers within the property industry.

Build and maintain strategic relationships with estate agencies, estate agents, conveyancers, developers and other referral partners.

Develop territory plans to maximise market coverage.

Secure first-time use of Buyers Trust and convert new users into long term advocates.

Expand Buyers Trust's footprint within assigned geographical areas.

Relationship management

Become the trusted partner of choice.

Maintain regular face-to-face contact.

Provide exceptional responsiveness, reliability and availability.

Build trust through service excellence.

Brand visibility

Represent Buyers Trust at agency meetings, networking events and industry functions.

Promote Buyers Trust through market activities and appropriate social media engagement.

Product education.

Train referral partners on Buyers Trust products, processes and value proposition.

Deliver presentations and product demonstrations.

Pipeline management

Maintain an active sales pipeline.

Record activity in CRM systems.

Forecast pipeline performance.

Sales performance

Achieve sales and deposit growth targets.

Increase active referral partners and repeat transactions.

Market intelligence

Monitor competitor activity and identify opportunities.

Qualifications

Required Qualification, Experience & Knowledge

Matric.

Relevant sales, marketing or business qualification advantageous.

Minimum three years' business development or key account management experience.

Experience selling into the real estate industry is highly advantageous.

Existing network of estate agents, agencies, conveyancers or developers is a strong advantage.

Experience in financial services, property, legal, banking, bridging finance or foreign exchange preferred.

Proven sales track record.

Knowledge of

Property industry

Residential property transactions

Business development

CRM systems

Microsoft Office

Required Skills

Business development

Negotiation

Presentation skills

Networking

Pipeline management

Commercial acumen

Relationship management

Critical success factors

Exceptional reliability and follow through.

High availability and responsiveness.

Strong relationship building ability.

Consistent in-market presence.

Personal accountability and disciplined execution.

Key performance indicators

New active referral partners

First transactions secured

Repeat transaction rate

Deposit value generated

Revenue generated

Pipeline value

Client engagement activity

Client satisfaction

Travel requirements

Extensive regional travel. Valid driver's licence and own reliable vehicle essential.

Working conditions

Field-based role requiring regular travel, face-to-face client engagement and attendance at industry events.

Required Competencies:

Commercial drive

This role exists to generate new business. The individual must constantly look for opportunities, grow market share and convert relationships into revenue.

Persuasiveness

Success depends on influencing estate agents and other referral partners to change behaviour and adopt Buyers Trust as their preferred solution.

Creating support

The role is about building advocates. The BDO must gain buy-in, establish credibility and create long-term commitment from agents and agencies.

Results-oriented

Relationship building is important, but it must translate into measurable outcomes such as new agencies on-boarded, first transactions and repeat business.

Market-oriented

The person must understand the property market, identify opportunities, build networks and maintain a visible presence within the real estate ecosystem.

Service-oriented

Reliability, availability and service excellence are the drivers of repeat business and brand stickiness. A service mind-set is therefore fundamental to success.