Sales Support

Job Req Number:  126279
Time Type: Full Time

Purpose of the position

Maintaining and Developing New Business through Sales 

• Developing New Business and maintaining the existing customers.
• Alignment with Trade Lane & Verticals Head for increasing the WIN ratio of business
• Achieve and Exceed the Individual Budget and KPI
• Focus on generating Sales lead for Sales colleagues
• Reporting Sales Activities in CRM and to Sales Manager on daily basis

Key Tasks

Sales Activities

• Build and develop strong relationships with customers.
• Procuring rates from the product & sending rate quote proposal for the enquiries for all local selling businesses (Branch/Field Sales/Corporate Sales/KAM)
• Preparing quotation in cargo wise 1 & ensuring auto rating for the client rate
• Sales coordinator / support fixing meetings and other supporting activities
• Penetrate Deep Sales opportunity from all customers
• Generate business from sales lead received from Product heads, TLMs & IV Heads.
• Updating Sales manager with report through CRM on daily basis
• Preparing performance reports on monthly basis
• Continue following up with customers on rates quoted, negotiate and secure the business.
• Sharing complete instructions to operations, customer service for handling shipment
• Set up credit facility for customer when required and obtain necessary approval from HO following the process.
• To work with team on combined focus towards product and trade lane development.
• Any other relevant job is assigned from time to time.

Relationship Development

• Development of Interpersonal relationships among other departments’ staff like operations, customer service, Key Accounts and Finance staff.

Decision Making Authority

Decision authority as delegated by the Regional Sales Manager/ Manager - Sales, in accordance with DSV regulations

Function / Market & Industry Knowledge / Business Acumen / Process working

Skills & Competencies

Skills/Knowledge

• Must have fair overview knowledge on product and services offered.
• Smart in selling and committed to the job.
• Familiar with buy rates, pricing policies, routing, carrier services and frequencies.
• Must be familiar with geographical knowledge on global countries.
• Strong enough to face resistance, able to take pressure and handle customers during crises.

Competency

• Good English Communication Skills
• High competency in Computer knowledge.
• Open minded and outgoing personality with good etiquette

Educational background / Work experience

• Minimum working experience of 2 Years in Sales in the field of Freight Forwarding.
• Minimum Graduate in any discipline from reputed University.
• Master’s degree in management will be added advantage.

Language Skills

• Fluent in English (other languages depending on the location)

Computer Literacy

• MS Office skills and good knowledge regarding IT systems

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.