ServiceNow Developer

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together. 

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The Opportunity:

We are seeking a ServiceNow Developer with strong hands-on development and implementation experience across multiple ServiceNow modules. The successful candidate will be responsible for designing, developing, configuring, and implementing scalable ServiceNow solutions while working closely with business stakeholders, solution architects, and project teams to deliver enterprise transformation initiatives.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow applications and platform capabilities.
• Deliver end-to-end ServiceNow implementations, enhancements, and integrations.
• Configure workflows, catalog items, forms, business rules, client scripts, UI policies, and Flow Designer solutions.
• Develop integrations using REST and SOAP APIs.
• Support CMDB design, data governance, and service mapping initiatives.
• Participate in solution design workshops and translate business requirements into technical solutions.
• Perform unit testing, defect resolution, deployment support, and documentation.
• Collaborate with cross-functional and client teams to ensure successful project delivery.
• Provide ongoing support and optimization of ServiceNow environments.

To qualify for the role:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 3 years of hands-on ServiceNow development experience.
• Strong expertise in ServiceNow development including scripting, workflows, integrations, and platform customization.
• Hands-on implementation experience in at least 2 of the following ServiceNow modules:
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • IT Asset Management (ITAM)
  • Configuration Management Database (CMDB)
• Hands-on experience with ServiceNow Strategic Portfolio Management (SPM).
• Experience with JavaScript, HTML, CSS, and ServiceNow APIs.