Social Media and Communications Strategist
Posted 27 Jul 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 7–10 yrs
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
No salary listed for this role.
Study levelBachelor's
We're looking for a sharp, ambitious Social Media and Communications Strategist to own and run our entire social stack. You'll use AI agents and best-in-class technology to produce polished content that resonates. The role covers a lot of ground. You'll manage our social channels top to bottom, creating content, supporting CEO and executive voice, setting cadence, and making sure every product launch, customer win, and headline is amplified on the channels that matter. You'll also track the conversations shaping healthcare, AI, and technology, and recommend where HAI should show up and engage. You'll work hand-in-hand with our Chief Communications Officer and stay plugged into marketing, sales, customer success, and design, so the best stories at HAI actually make it into the feed.
If you live on social, have great taste, can cut a video on your phone before lunch and finish a polished LinkedIn newsletter after, are fierce about metrics and tracking what works, and want to help shape the voice of one of the most exciting companies in AI and healthcare, this role is for you.
What You'll Do
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Launch and manage social channels. Launch and manage HAI's social channels, create compelling content for every channel (including LinkedIn), and set the social media cadence. Use LinkedIn as the flagship, keep a smart, light touch on X, and evaluate and launch new channels and formats (including short-form video) where our audiences are.
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Run the social calendar. Own a unified content calendar across the company's and CEO's channels. Plan ahead around product launches, marketing moments, conferences, and earned-media hits, and stay nimble enough to react in hours, not weeks.
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Build the right team of agents and AI solutions to support cross-functional social media. We're an AI-forward company building teams of agents, so you can focus on the creativity and judgment the work needs.
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Monitor the conversation and recommend where HAI engages. Track the top conversations, voices, and trends in healthcare, AI, and technology. Deliver a regular brief that covers what's trending, who's driving it, share of voice versus peers, emerging risks, and the specific moments where HAI should comment, post, or stay quiet. Build an engagement playbook that defines which topics we own, which we join, and which we avoid, and flag issues early to the CCO.
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Partner with the CCO to support CEO presence. Create content in the CEO's voice, manage the publishing cadence, monitor comments, and surface engagement opportunities under the CCO's guidance.