Role Mission

As a Deployment Strategist at Hippocratic AI, you own healthcare AI deployments end-to-end — from workflow discovery and solution design, through hands-on build/configuration, launch, adoption, and measurable business impact — for health systems, providers, payors, or life sciences organizations. You'll own a defined deployment workstream or major customer milestone: establishing stakeholder relationships, identifying technical and operational dependencies, and driving a clear path to measurable value in real clinical and operational environments.

This role exists because successful AI deployments in healthcare require more than project management alone. It requires someone who understands clinical and operational workflows, can build trust with executive customer stakeholders, can connect product capabilities to operational needs, and can drive hands-on technical execution through ambiguity. You will serve as both a strategic partner and an execution lead — combining technical delivery, healthcare operations fluency, and executive customer partnership to help customers move from interest to implementation to lasting impact.

The Team

You’ll work alongside engineers, product managers, customer success partners, and clinical experts, partnering closely with customers while staying deeply connected to internal cross functional teams. You’ll operate with significant ownership, balancing strategic customer guidance with day to day execution. This is a team that values customer obsession, clear communication, operational rigor, and practical problem solving in real healthcare setting.

 

What You'll Do

• Get to the real problem behind what the customer is asking for — understand their business deeply enough to scope a solution that actually meets their objectives

• Design and build agents capable of handling complex, high-stakes healthcare conversations

• Map how data moves: from the customer's systems into the conversation, and from the conversation back out as insight. Scope what needs to be built to make that flow work, and partner with engineering to ship it

• Own the implementation end to end: everything including bringing customer stakeholders along on adopting AI, configuring the agent to their workflows, managing timelines, documenting solutions, and getting ahead of blockers before they become problems. You’ll have a broad set of responsibilities from partnering with customer operational leaders to configuring call schedules.

• Work with forward deployed engineers to spec new AI features to enhance customer deployments