Operations Quality Specialist
Posted 4 Oct 2026
Advertised as “Specialist, Operations Quality”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- Band 08
- Expected experience
- 4–6 yrs
- Management level
- People management
No salary listed for this role.
Study levelBachelor's
Req ID: 140734
Region: Americas
Country: USA
State/Province: Texas
City: Richardson
General Overview
Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Specialist (SPE)
Job Title: Specialist, Operations Quality
Job Code: SPE-QUA-OPQ
Job Level: Band 08
Direct/Indirect Indicator: Indirect
Summary
Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. Quality specialist will lead process/procedure definition, and maintain a continuous flow of high quality products to our customers.
Detailed Description
Performs tasks such as, but not limited to, the following:
- Lead the team to handle all quality excursions independently, and take effective actions on time
- Oversee the product & material quality from NPI to mass production
- Develop the quality control plan for respective area (material/process/product)
- Monitor and report quality KPI for internal (factory) and external (customer)
- Drive continuous improvement to benefit customer, CLS and supplier.
- Develop and maintain internal quality system, procedures, work instructions and workmanship standards
- Lead process/product/system/supplier audit and improvement actions follow up.
- Industry standards (e.g. ISO)
- Compliance audit
- Safety audit etc.
- Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
- Coach junior quality staff to improve their quality knowledge.
- Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
Knowledge/Skills/Competencies
- Strong knowledge of quality tools, ISO and IPC standards and processes
- Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format
- Strong knowledge of product and manufacturing processes
- Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality ,on-time delivery and profitability of the unit
- Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.