Process Technician

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

We're looking for a detail-oriented and collaborative Technician 2, Process to join our manufacturing team in Bayan Lepas, Malaysia. In this role, you will play a critical part in ensuring our process operations run smoothly and efficiently. You'll work with advanced equipment, analyze data, and support our engineering teams in maintaining and improving our manufacturing processes. This position requires someone who is analytical, organized, and committed to maintaining the highest standards of quality and safety in a fast-paced manufacturing environment.

• Operate and monitor process equipment, ensuring consistent performance and adherence to established control limits and specifications
• Collect, record, and analyze process data with precision, identifying trends and anomalies that may indicate process changes or equipment issues
• Perform troubleshooting activities to isolate and resolve equipment malfunctions, working collaboratively with engineering teams to implement corrective actions
• Conduct routine equipment maintenance, calibration, and head changes as required to maintain optimal performance
• Compile and upload process data to tracking systems and Statistical Process Control (SPC) platforms in a timely manner to meet expected turnaround times
• Support the development and execution of new process initiatives, including data package compilation for process improvements and special projects
• Maintain detailed documentation and records of all process activities, test results, and equipment maintenance activities
• Communicate technical information effectively with colleagues, engineers, and cross-functional teams to ensure alignment on process status and requirements
• Adhere to all safety protocols, cleanroom procedures, and manufacturing regulations, maintaining a clean and organized work environment
• Support shift handover activities by clearly communicating process status, ongoing issues, and priorities to incoming team members