Business Analyst
US$55,000 – US$65,000 / yr base salary
Posted 23 Sep 2026
Advertised as “Business Analyst - Freight Payments”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Contract
- Full-time
| Base salary | US$55,000 – US$65,000 / yr |
|---|
Field of studyBusiness Administration, Logistics, Supply Chain (or related)
Study levelBachelor's
DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - Auburn Hills, University Drive
Division: Road
Job Posting Title: Business Analyst - Freight Payments
Time Type: Full Time
SUMMARY
The Business Analyst - Freight Payments is responsible for the daily support as it pertains to freight pay and operations. The Freight Payment Analyst has a solid understanding of both the freight payment and operations environment, as well as third party logistics management. They will be the primary contact responsible for managing external 3rd Party Freight Audit and Payment providers. They will be an escalation point for carriers who are seeking payments and need to escalate above 3rd Party FBAP provider.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develops and maintains positive customer relationships.
- Communicates effectively with customers, vendors and team members.
- Overall responsibility for ensuring accurate data capture and system entry.
- Proactively utilizes data and problem solving skills to resolve internal team, customer service and vendor issues.
- Continuously looks for internal and customer process improvement.
- Develops and promotes a team environment.
- Assists with implementation and testing of new account start-ups.
- Provides support to teams located at customer sites.
- Documents and maintains all applicable department SOP’s.
- Meets or exceeds all team KPI’s for both Freight Pay and Operations.
- Conducts project work as required and coordinates with appropriate parties.
- Management and direction of 3rd Party freight auditing partners