IT Business Analyst

The Junior IT Business Analyst, QA’s role is to support the Business Applications team in the development and support of efficient business systems within core organizational functions and business processes. This role is responsible for production and project support of various systems, generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. The Junior IT Business Analyst is also responsible for supporting, implementing, and continuously improving quality assurance practices across projects and teams. This role combines hands‑on testing experience, test strategy execution, and cross‑functional collaboration to ensure products meet functional, performance, security, and reliability standards before deployment. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. 

Salary Range - 55,000 - 75,000

Work Model - Onsite 

Responsibilities

Health and Safety: 

• Having the authority and responsibility to maintain a safe and efficient working environment
• Following Company health and safety standards and reporting any unsafe acts or conditions

Operations Management:

• Develop and maintain comprehensive test scenarios, and test cases based on business and functional requirements for functional, integration, regression, performance, and UAT testing for Zephyr
• Execute manual functional, regression, integration, system, and user acceptance testing (UAT) activities for new implementations, enhancements, and system upgrades
• Validate that business requirements, technical specifications, and acceptance criteria are met prior to production deployment
• Identify, document, prioritize, and track software defects through resolution, working closely with the project and support teams
• Support testing cycles across development, test, and production environments
• Participate in release readiness reviews and provide quality sign-off recommendations
• Develop and maintain test evidence and documentation to support audit, compliance, and change management requirements
• Log, track, and validate defects using Jira 
• Monitor testing metrics, defect trends, and quality indicators to identify opportunities for process improvement
• Ensure traceability between requirements, test cases, defects, and releases
• Prepare status reports where required
• Perform in-depth tests for modified and new system 
• Prepare BRDs, user stories, process flows, and functional documentation