Business Change Manager
US$80,000 – US$95,000 / yr base salary
Posted 23 Sep 2026
Advertised as “Business Change Manager, Enterprise Account Technology, Road Transport US”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 4+ yrs
- Management level
- Individual contributor
- Contract
- Full-time
| Base salary | US$80,000 – US$95,000 / yr |
|---|
Field of studyBusiness Administration, Data Analytics, Engineering, Logistics, Supply Chain (or related)
Study levelBachelor's
CertificationsProsci ADKAR
DSV – Global Transport and Logistics
At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.com and follow us on LinkedIn and Facebook.
Location: Lancaster, TX
Division: Road Transport US
Job Posting Title: Business Change Manager, Enterprise Account Technology
Number of Positions Available: 2
Time Type: Full Time
Summary
Ready to turn strategic implementations and technology solutions into operational results that last?
DSV is looking for a Business Change Manager, Enterprise Account Technology to help translate customer implementations, technology solutions, and business transformation initiatives into reliable, scalable operational performance. This role is a great fit for someone who enjoys working at the intersection of operations, technology, implementation, business analysis, and continuous improvement.
You’ll partner across Operations, IT, Engineering, Integrations, Finance, project teams, and customer-facing stakeholders throughout the implementation lifecycle, from defining requirements and assessing operational readiness through UAT, go-live, operational handoff, and post-implementation stabilization. You’ll help ensure solutions are operationally ready, risks are addressed, and established KPIs and SLAs are achieved and sustained.
Beyond implementation, you’ll use operational data, root cause analysis, process mapping, Lean principles, and business analysis to identify performance gaps and develop practical solutions that improve efficiency, service quality, scalability, and customer outcomes. You’ll also help strengthen governance, processes, documentation, training, and adoption so that improvements become part of the way the operation works.