Engineering Manager
Posted 3 Aug 2026
Advertised as “Engineering Manager - Site Reliability *EU/UK remote* (m/f/d)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 7–10 yrs
- Management level
- People management
- Employment
- Remote
- Contract
- Full-time
No salary listed for this role.
ABOUT US
Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.
Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.
Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.
Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.
Learn more at www.getpliant.com
ABOUT THE ROLE
You're the first hire for a Site Reliability function that doesn't exist yet at Pliant. Today, reliability is a responsibility scattered across many different teams, each with their own priorities: on-call rotation is only just being introduced, there's no framework for SLOs, and nobody's job is reliability instead of firefighting it on the side of something else. You'll standardize the practice at Pliant while hiring the engineers to run it, coaching engineering teams to shift reliability from a burden into an integral part of the software development lifecycle.
WHAT YOU'LL DO
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Define the framework other teams use to set their own SLOs and error budgets, educating and supporting product teams along the way
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Own blameless post-mortems and root-cause fixes; repeat incidents are treated as a process gap, not a signal about whoever was paged
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Implement production readiness reviews so nothing new ships without one
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Close gaps in Datadog observability coverage, including missing alerts, dashboard blind spots, and noisy pages that erode trust in on-call
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Hire and build the team from the ground up, setting the technical and cultural bar for every engineer who joins after you
WHAT YOU'LL BRING
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7-10 years of engineering experience, including at least 3 years directly managing engineers