Solutions Engineer
US$175,500 – US$214,500 / yr base salary
Posted 9 Sep 2026
Advertised as “Senior Solutions Engineer / IT”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
| Base salary | US$175,500 – US$214,500 / yr |
|---|
The Opportunity
We’re looking for a Senior Solutions Engineer based in San Francisco or the broader Bay Area to join Hinge Health’s IT & Security team at our San Francisco headquarters. In this hybrid role, you’ll help build the reliable, secure, and scalable technology foundation that enables our people to do their best work.
You’ll own and improve the systems behind our corporate technology environment—from endpoint management, networking, and identity to cloud platforms and internal AI-enabled workflows. You’ll be equally comfortable troubleshooting a difficult network issue, automating device enrollment, designing secure access patterns for enterprise data, and helping the team make thoughtful technology decisions as Hinge Health grows.
This is a hands-on, cross-functional role for an owner-operator who enjoys solving root causes, reducing operational friction, and turning emerging technology into practical solutions that improve how Hinge Health works.
What You’ll Accomplish
In your first 3 months
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Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and existing operational processes.
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Establish strong working relationships across IT, Security Operations, IT Risk, SRE, Engineering, and AI Enablement.
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Take ownership of complex technical escalations, using a structured troubleshooting approach and documenting root causes, risks, and follow-up actions.
In your first 6 months
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Improve the reliability and consistency of endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self-service.
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Maintain and optimize Jamf and related endpoint tooling across a multi-OS environment, with a primary focus on macOS.
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Administer and improve corporate networking, including enterprise wireless and zero-trust network access (ZTNA), in partnership with relevant security and infrastructure teams.
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Help implement secure integrations and operational guardrails for internal AI tools, including identity-aware access, data handling, logging, and support processes.
In your first year
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Lead meaningful improvements to the reliability, security, and scalability of corporate IT infrastructure, including projects such as technology refreshes, office buildouts, and infrastructure migrations.
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Evaluate and operationalize emerging AI capabilities—including LLM-backed tools, retrieval workflows, and agent-style automation—with sound judgment around security, governance, reliability, and employee experience.