Employee Experience Leader Job Profile

Location: Johannesburg, South Africa
Function: Talent / People
Role level: Senior Manager / Associate Director
Geographic scope: Africa
Employment type: Permanent

About EY

At EY, you will have the opportunity to build a career as unique as you are, supported by global scale, an inclusive culture and technology. EY’s employee value proposition, “Shape your future with confidence,” focuses on developing future-focused skills, providing world-class experiences, enabling flexibility and wellbeing, and creating an inclusive culture of globally connected teams.

The opportunity

The Employee Experience Leader will shape and deliver an integrated employee experience strategy across EY Africa. The role will translate EY’s people strategy and employee value proposition into practical, measurable experiences that help EY people develop, feel supported, experience a strong sense of belonging and build meaningful careers.

The position will provide strategic leadership across employee engagement, culture, wellbeing, recognition, inclusiveness, career experience, internal mobility, corporate responsibility and organisational development. This reflects the scope described publicly for the EY Africa Employee Experience Leader role, which includes defining and helping deliver impact measures for programmes in work-life balance, diversity and inclusiveness, retention, mobility, corporate responsibility and organisational development.

The successful candidate will work across Talent functions, business leadership, service lines, countries and enabling functions to create a consistent EY experience while allowing for relevant local and cultural differences across Africa.

Key responsibilities

1. Employee experience strategy

• Develop and execute the Africa employee experience strategy in alignment with EY’s global and regional business and Talent priorities.
• Translate the EY employee value proposition into clear programmes, leadership practices and employee experiences.
• Build an integrated experience agenda connecting skills, careers, wellbeing, mobility, recognition, culture and inclusion.
• Identify critical moments across the employee lifecycle and redesign them to create a more consistent, human-centred experience.
• Ensure employee experience priorities support EY’s ambition to transform the broader Talent experience.

EY’s internal Talent strategy identifies skills, careers and culture as core experience priorities, with current focus areas including wellbeing, recognition, career mobility and customised development pathways.