Market Research Manager

Who We Are:

Ipsos is one of the world's largest research companies and the only one primarily managed by researchers. Ranked the #1 Most Innovative Market Research Supplier by Greenbook’s GRIT report for four consecutive years, we operate in 90 markets, offer more than 75 data-driven solutions, and serve over 5,000 clients worldwide. Our research, methodological, implementation, and subject matter experts help organizations solve complex business challenges through data-driven insights and evidence-based decision-making. We're proud to have been named one of Forbes' America's Best Employers for Company Culture in 2025, Forbes' America's Best Employers for Women in 2026 and recognized by Newsweek as one of the World’s Most Trustworthy Companies in 2026. 

About Ipsos Understanding Unlimited

Ipsos Understanding Unlimited is Ipsos’ global qualitative research business. We bring “life to life” by listening to, observing and illuminating human interactions, helping clients understand people and bring cultural intelligence into their decision-making. Our global community of 1,300 qualitative specialists includes ethnographers, community managers, semioticians and researchers with diverse expertise. Together, we help clients understand people across 88 cultures.

What makes this role important at Ipsos?

As a Senior Account Manager in our qualitative division IUU, you’ll be at the heart of delivering high-quality qualitative research amongst a team of over 20 qualitative research specialists. You’ll turn research designs into well-run studies, manage the details that keep projects on track, moderate with confidence, and provide clients with a reliable day-to-day point of contact. This role is suited to someone who takes ownership, thinks ahead, and understands the foundations of excellent qualitative research. You’re comfortable managing multiple moving parts and know what needs to happen next to keep clients, teams, and projects moving forward.

What you can expect to be doing:

• Develops and delivers high-quality proposals, research and insights to leading Canadian clients across a variety of sectors

• Collaborating with different quantitative divisions across Ipsos on client research needs

• Manage multiple research projects at different phases from proposal to insights delivery. Responsible for the client service aspect of the project, coordinating with your fellow researchers to ensure that the clients’ needs are met.

• With manager support, work to develop existing clients and new business streams.

• May act as manager to one or more Account Managers/Research Analysts. Includes overseeing training schedule, day-to-day guidance and supervision, and providing feedback (both ongoing and during annual review and goal setting).