Technical Customer Support Specialist
Posted 22 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 2–3 yrs
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
No salary listed for this role.
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
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ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
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ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
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ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
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High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
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Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
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AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
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Excellence everywhere: Everything we do should match the quality of our AI models.
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Global team: We prioritize your talent, not your location.
What we offer
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Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
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Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
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Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.