Security Operations Manager
Posted 4 Oct 2026
Advertised as “Senior Manager / Manager - Security Operations (Managed Cybersecurity Services & Advisory)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 8–12 yrs
- Management level
- People management
No salary listed for this role.
Field of studyComputer Science, Cybersecurity, Engineering, Information Security (or related)
Study levelBachelor's
CertificationsCISSP, CISM, GCIA, GCIH, GCFA, Security+, Microsoft Certified: Cybersecurity Architect Expert, AWS Certified Security – Specialty, Google Professional Cloud Security Engineer, ITIL Foundation, ITIL 4 Managing Professional
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About the Role
The Senior Manager/Manager, Security Operations is responsible for leading the delivery, transformation, and continual enhancement of Managed Cybersecurity Services while serving as a trusted cybersecurity advisor to clients. This role combines operational leadership, cybersecurity consulting, service innovation, and strategic planning to ensure clients receive high-quality, outcome-driven security services aligned with evolving cyber threats and business objectives.
The successful candidate will work closely with clients, internal engineering teams, security analysts, technology partners, and business stakeholders to design, deliver, and continuously improve modern Security Operations capabilities including Security Operations Centre (SOC), Managed Detection and Response (MDR), Threat Intelligence, Vulnerability & Exposure Management, Incident Response, Security Automation, AI-assisted Security Operations, and Cyber Resilience services.
Key Responsibilities
Managed Security Services Leadership
- Lead the delivery and governance of Managed Cybersecurity Services, ensuring service quality, operational excellence, and customer satisfaction.
- Manage day-to-day operations across SOC, MDR, SIEM, Threat Detection, Incident Response, Vulnerability & Exposure Management, Threat Intelligence, and Security Monitoring services.
- Establish and monitor KPIs, SLAs, OLAs, and service performance metrics to drive continual service improvement.
- Lead major security incident response and coordinate cross-functional teams during cyber incidents.
- Ensure operational processes align with industry best practices and security frameworks
Cybersecurity Consulting & Client Advisory
- Serve as a trusted cybersecurity advisor to enterprise clients.
- Understand client business objectives and translate them into cybersecurity strategies and managed security roadmaps.
- Conduct security posture assessments and maturity reviews.
- Advise clients on SOC transformation, security monitoring strategy, threat management, cyber resilience, detection engineering, and security operations optimization.