Head of Engineering

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. 

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role 

Fintech at Just Eat enables secure, reliable and seamless payments for our customers, partners and couriers — from local and global payment methods through to wallets, credits, tips and payouts. Within Fintech, the Courier and Partner Payout (CPP) team is responsible for ensuring our partners and couriers are paid the right amount, at the right time, with clear and transparent invoices and statements.

As Head of Engineering, you’ll lead a global engineering organisation and play a pivotal role in shaping the future of our payouts technology. Reporting to the Director of Fintech, you’ll work closely with Product and Pillar leadership to define and deliver technical strategy, while ensuring our platforms remain secure, stable, scalable and fit for the future.

We’re looking for a leader who can live our behaviours of lead, deliver and care — building high-performing teams, championing ownership, embracing change and creating an environment where people can do their best work. You’ll combine strategic thinking with a pragmatic, hands-on approach to deliver meaningful outcomes for our customers, partners and couriers.

These are some of the key components to the position: 

• Lead a high-performing global engineering organisation, setting clear goals, building strong leadership capability and creating an environment where teams can thrive and deliver at scale.
• Develop and support engineering leaders, providing coaching, mentoring and clear performance expectations to help people grow, play to their strengths and succeed together.
• Own the technical direction of the CPP pillar, partnering closely with Product to shape roadmaps and ensure technology strategy is aligned with business and customer needs.
• Build for the future, guiding teams towards secure, scalable solutions aligned with our global target architecture while protecting the stability of our existing operations.
• Raise the bar on engineering excellence, fostering a culture focused on quality, agility, ownership and delivering measurable outcomes rather than simply shipping technology.
• Champion security and compliance, ensuring our Partner and Courier Payment technologies meet regulatory requirements while continuously simplifying and improving the experience.
• Drive technical strategy, co-creating, communicating and executing a clear vision that enables the organisation to move faster while maintaining reliability and integrity.
• Lead through change, championing transformation across your domain and helping teams adapt as our technology, organisation and business continue to evolve.
• Break down silos, working closely with Product, Architecture and wider Pillar leadership to align priorities, solve complex problems and help one another succeed.
• Own the operational performance of the platform, ensuring our payout services remain secure, reliable, stable and scalable as we grow globally.

What will you bring to the team?

• Strong engineering leadership experience, with a track record of building high-performing teams and cultures centred on quality, ownership and successful delivery.
• A coaching and mentoring mindset, with the ability to develop leaders and individuals, understand their strengths and create opportunities for growth.
• Experience leading at scale, including distributed or global engineering organisations and multiple levels of technical leadership.
• Strong technical strategy experience, with the ability to define and execute a clear technology vision aligned to business objectives and global architecture.
• Experience delivering secure and scalable solutions, balancing long-term architectural direction with the needs of a stable, high-performing live operation.
• Proven change leadership skills, with experience guiding people and teams through growth, transformation and evolving organisational priorities.
• Excellent communication skills, with the ability to make complex technical concepts clear, accessible and meaningful to non-technical stakeholders.
• Strong Product partnership, with experience working closely with Product leaders to prioritise roadmaps, make trade-offs and deliver against shared objectives.
• Knowledge of payments and payouts, including payment processing, payout schemes and relevant European regulatory requirements such as PSD2/3, AML, DORA and VAT regulations affecting e-commerce platforms.
• A collaborative, outcome-focused approach, combining strategic thinking with pragmatism, moving quickly when needed and creating a culture where people take ownership and celebrate collective success.

At JET, this is how we play 

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. 

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. 

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.  

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging 

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. 

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

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