Customer Success Intern

Company Description

NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com

Job Description

NielsenIQ’s Customer Success team places our clients at the center of everything we do. As part of the Analytics & Insights team, you will support in delivering high‑quality retail measurement insights and business analyses that help Consumer-Packaged Goods (CPG) clients across Asia make smarter decisions.

This internship offers hands-on exposure to building client presentations, working with retail measurement data, and learning how insights translate into business impact. You’ll collaborate with experienced consultants and gain practical skills in analytics, storytelling, and client engagement

Responsibilities:

1. Presentation Development for Clients

• Support the Customer Success & Consulting team by building, structuring, and polishing presentations for Indonesia-based clients
• Turn data findings into clear charts, visuals, and key takeaways

2. Insights & Analytics Support

• Assist in preparing performance overview decks, category snapshots, and data analysis for clients
• Summarize key business issues and consumer trends using NIQ data sources

3. Tools & Solutions Learning

• Develop working knowledge of NielsenIQ Retail Measurement Services (RMS) and related solutions
• Learn how to interpret data tables, derive insights, and structure simple analyses

4. Collaboration & Project Support

• Work closely with the Consulting Lead and Customer Success Executive to support client‑related workstreams
• Assist with preparation for client meetings, internal reviews, and marketplace updates

5. Operational Excellence

• Ensure accuracy, consistency, and attention to detail in deliverables
• Take ownership of small tasks and solve minor problems independently before escalating