Quality Associate

Company Description

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

Job Description

The Market Intelligence Data Operations Process Quality team is responsible for verifying product specifications and ensuring accuracy in the Tech and Durable Industries for market research purposes. As part of the Global Operations team of Legacy MI OPS, we handle quality checks for top-selling products across various sectors, including IT/Telecom, Major and Small Domestic Appliances, Consumer Electronics, Photo, Telecom, Automotive, DIY, and Office Stationery Sectors.

• Daily Quality checks on base of an automated created iQC Sample
• Assists in developing and implementing all Global Process Quality MI Data Operations quality products and processes.
• Ensures a high-quality standard of QC processes.
• Execute low to medium-complexity tasks under supervision
• Responsible for correct setting of QC Ratings as quality proof and a base for further QC analysis
• Ensures the global quality standards are met.
• Responsibility for standardized, transparent and neutral quality checks of GfK product master data within responsible panels/sectors.
• May respond to internal or external customer complaints

Qualifications

This entry-level role in the Market Research Tech and Durable Global Quality Team requires good product knowledge, internet searching skills, and familiarity with quality standards. Preference will be given to team members with strong technical knowledge of online, e-commerce, and Tech and Durable Industry products.

• Ability to complete assigned tasks on time and with the expected accuracy and completeness
• Team player with good interpersonal skills
• Good technical skills are required to execute quality checks
• Product knowledge in a limited set of Product Groups
• MS Office proficiency.
• Bachelor’s completed degree in any discipline with technical knowledge is preferred.

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion