Forward Deployed Engineer

Why this role matters

First Resonance builds the ION Factory OS — the operating system powering next-generation manufacturing for companies building rockets, satellites, eVTOLs, clean energy systems, robotics, and autonomous vehicles.

Our customers generate critical data across ION, ERP, PLM, quality, finance, procurement, equipment, and homegrown systems. That data only creates value when it is trustworthy, connected, and available at the moment a factory team needs to make a decision. We are hiring a Forward Deployed Engineer, Data to turn fragmented manufacturing data into durable, production-grade data products and pipelines.

This is a hands-on, customer-facing engineering role. You will work directly with customer data, manufacturing, and IT teams and partner closely with Forward Deployed Engineering, Product, and Engineering. You will move from an ambiguous operational question to a deployed solution — designing the architecture, writing production code, validating the data, launching with users, and keeping it reliable.

What you’ll own

• Deliver customer data solutions end to end: Lead discovery, requirements, architecture, implementation, testing, go-live, documentation, and operational handoff for high-value customer use cases.

• Build reliable data pipelines: Ingest, transform, reconcile, and serve data across ION and customer systems using APIs, webhooks, event streams, batch workflows, and modern data tooling.

• Model complex manufacturing operations: Translate parts, bills of materials, work orders, inventory, quality, labor, costs, and engineering changes into clear and maintainable data models.

• Make data trustworthy: Establish validation, observability, lineage, access controls, retry and backfill patterns, and incident-response practices so customers can depend on production data.

• Turn deployments into product leverage: Convert successful customer work into reusable pipelines, semantic models, reference architectures, test harnesses, runbooks, and platform improvements.

• Lead through ambiguity: Set expectations with technical and nontechnical stakeholders, surface risks early, make practical tradeoffs, and remain accountable for the customer outcome.

What we’re looking for

• 5+ years of experience in data engineering, software engineering, analytics engineering, or another role building production data systems.

• Strong programming ability in Python and fluency with SQL, data modeling, and software-engineering practices such as testing, version control, and code review.