Product Owner

Come collaborate with us in creating the next generation of digital experiences for the most iconic gaming resorts in Las Vegas and around the world. Experienced by millions of guests each year, the Caesars Entertainment Digital Products team creates customer experiences that fuel the imagination of our guests across our global portfolio of brands, including Caesars Palace, Flamingo, Horseshoe, Harrah's, Paris Las Vegas, Nobu Hotel, The ROW, and more.

Reporting to the Director of Digital Products, this role is responsible for defining the future of the Caesars hospitality booking platform and guest commerce experiences. This includes:

• Creating guest booking and commerce experiences across web and mobile channels.

• Defining the future evolution of the Caesars booking engine through product vision, requirements, and customer-centric design.

• Leveraging AI-powered tools and agentic workflows to accelerate product discovery, specification development, prototyping, and solution design.

• Partnering closely with engineering, architecture, UX, analytics, and business stakeholders to transform ideas into production-ready product requirements.

This role is dedicated to defining what should be built and why, using modern AI-powered product management practices to rapidly develop customer journeys, PRFAQs, business cases, prototypes, story maps, and product requirement documents.

The ideal candidate is an exceptional product thinker, systems thinker, and written communicator who embraces AI as a core part of their daily workflow. They are passionate about hospitality commerce, customer experience, and leveraging tools such as GitHub Copilot, Cursor, ChatGPT, Claude, Figma AI, and other emerging agentic technologies to create better products faster.

Responsibilities

Product Discovery & Vision

• Develop a deep understanding of guest behaviors, business objectives, and market opportunities.

• Identify opportunities to improve conversion, personalization, booking flow performance, loyalty integration, and guest satisfaction.

• Define product visions, opportunity assessments, and strategic roadmaps for booking and commerce experiences.

AI-Powered Product Development

• Utilize AI copilots and agent-based tools to accelerate product research, competitive analysis, requirement creation, prototyping, and specification development.

• Build repeatable AI-driven workflows that improve product quality, speed, and consistency.