Manager

POSITION: Health & Benefits Consulting – Analyst

INTERNAL DETAILS

• Job family: H&B Consulting / Job family group: Consulting
• Job profile: H&B Consulting – Analyst
• Aligns with the US-based role of Level C

WHAT A TYPICAL DAY LOOKS LIKE

·        Assist lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies

·        Become steeped in the details and documentation of a clients’ current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods

·        Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations

·        Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team

·        Aid in developing open enrollment benefit guides

·        Engage with client vendors regarding client deliverables, documentation and data, and issue resolution

• Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
• Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
• Monitor day-to-day client interactions and offer support or escalate appropriately

·        Support with client compliance requirements

·        Manage and maintain client documentation and data files

• Use Mercer’s proprietary tools, templates and best practices
• Interact daily with US-based core client team members

WHAT WE VALUE

• Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
• Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
• Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry
• Ability to work in teams and independently across multiple clients
• Strong Project Management skills, with an ability to follow multiple work streams and an understanding of how tasks fit into larger deliverables