Associate Manager

Job Description

Job Summary 

This is a people manager role with five direct reports, responsible for team performance, work allocation, coaching and employee development. 

The role oversees panel data governance and nationwide vendor management, including panel sample recruitment, RDC query resolution, KPI management, and the timely delivery of weekly EPOS data (GSNR2679), weekly vendor data (GSNR1825), monthly EPOS data (GSNR137718), and monthly vendor data (GSNR19632). 

This role is critical to business continuity. A prolonged vacancy would disrupt panel operations, delay key data deliverables, and affect the performance of both the internal team and nationwide vendors. 

Key Responsibilities 

• Solid experience in Panel management, with proven track record of overseeing panel-related data workflows. 
• Strong capability to ensure accurate upload of all T&D panel data to system, and capability to identify and resolve data-upload discrepancies. 
• Excellent cross-regional communication skills to liaise with nationwide agents on data-upload requirements, including timelines and data specifications. 
• Ability to coordinate with cross-functional teams to plan and deliver data-collection skill training for agents. 
• Good organizational and follow-up skills to manage multiple priorities and enforce compliance of data submission standards. 
• Continuously optimize data processing workflows and improve overall data efficiency. 

Qualifications

• Bachelor’s degree; 
• Familiar with the research industry; 
• Cross-department communication and collaboration; 
• Data accuracy control & standardized management; 
• Business insight & trend judgment; 
• Independent task delivery & multi-task management; 
• Proficient in Excel for data processing, statistics and report making; 
• Strong team player with good teamwork spirit and proactive working attitude; 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion