Security Supervisor

Responsibilities

• Assists Security Manager & Security Shift Managers in accomplishing security and valet departmental goals and objectives.

• Ensures employee satisfaction by providing two-way communication, training, schedules, and timely performance appraisals.

• Exhibits sound decision-making attributes, motivates employees and exhibits effective supervisory skills.

• Provides administrative assistance to the Security Shift Manager including scheduling and payroll. 

• Has a thorough and sound working knowledge of Illinois Gaming Board Minimum Internal Control Standards as well as Harrah’s Entertainment Internal Control Submissions.

• Maintains and enforces policies and procedures to protect the company assets as well as guest safety (both internal and external).

• Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate. 

• Provides testimony in court when required.

• Ensures cleanliness, organization and safe conditions of driveways, sidewalks, hotel entrance, lobby, and luggage storage areas.

• Maintains knowledge of the hotel, community and special events in-order to accurately provide guest with information.

• Acts as a role model and coaches while developing employees using a consistent, approachable demeanor and clearly articulates expectations.

• Adheres to all department/company policies and procedures.

• Adheres to regulatory, departmental and company policies in an ethical manner. 

• All other tasks as assigned by the Security Manager and VP of Finance.

Qualifications

• High school diploma or equivalent required; college degree preferred. 

• Previous supervisory experience preferred.

• 1-2 years experience with Guest Safety, valet operations or other related casino experience required.

• CPR/AED certification required (If not currently certified, must obtain within first 90-days of employment). 

• Must be 21 years of age or older.

• Valid driver’s license with no outstanding moving violations.

• Proficiency in Microsoft Office and Outlook.