Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 285 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

The Role

Agent Product Management is the fastest growing team at Assort. Agent Product Managers (APMs) design, launch, and tune our AI agents inside real customer practices, and Agent Strategy Managers (ASMs) own strategic, long-term customer relationships. Together they sit between product, implementation, and the customer.

As Director, you will own Assort's largest multi-site and multi-product customers outside of health systems, such as large specialty groups and multi-practice platforms. A single rollout can span many locations and several use cases, including inbound scheduling, outreach, referrals, intake, and payments. These are long-term relationships, so you are accountable for both getting them live and growing them.

What You'll Do

• Lead and scale the APM and ASM teams serving Enterprise and Strategic accounts, and own the hiring bar, team structure, and career development as the function grows.

• Serve as the executive owner for your largest accounts, working directly with customer VP and C-suite stakeholders and leading the hard conversations yourself.

• Own the rollout plan for each account: sequencing, capacity, dependencies, and the tradeoffs when a customer wants more than the team can deliver.

• Own portfolio performance, including time-to-launch, agent performance, abandonment, hold time, conversion, and staffing capacity, and catch systemic risk before it becomes an escalation.