Compliance Operations Executive

Role Overview

Support the Compliance Operations function in delivering accurate, timely and high-quality regulatory, management, Board, Group and Regional reporting, while promoting an ethics-based and compliance-driven culture across the organisation. The role coordinates compliance governance activities, risk and maturity assessments, training and awareness, compliance systems and data quality, whistleblowing channel support, departmental initiatives and stakeholder responses. The incumbent will also contribute approximately 20% of their capacity to Compliance Assurance activities, providing administrative and execution support while building broader compliance and assurance capabilities.

Key Accountabilities

• Prepare, coordinate and maintain accurate and timely reports, papers, dashboards and management information for Bank Negara Malaysia, Management, the Board and relevant governance committees, including RC, EXCO and KRT, as required.
• Coordinate and support Group and Regional compliance initiatives and reporting, including bi-monthly Group reporting (QCR), Compliance Risk Assessments (CRA), Group Maturity Assessments and the Zurich Compliance Program (ZCP) review.
• Coordinate inputs and consolidate responses from the Compliance Unit, perform completeness and quality checks, and follow up with relevant stakeholders to meet internal, Group, Regional and regulatory timelines.
• Coordinate compliance training and awareness activities, including preparing or maintaining training materials, supporting implementation, tracking completion and preparing status updates for management and relevant stakeholders.
• Support the maintenance and periodic testing of the whistleblowing channel, including documentation, coordination with relevant stakeholders and follow-up of identified actions, in accordance with applicable requirements and procedures.
• Maintain the completeness, accuracy and timeliness of data in the COSMO compliance system and related trackers, and support data-quality monitoring against the team’s key performance indicators.
• Support the implementation of Compliance strategies, annual plans, governance activities, policies, processes and controls in alignment with business priorities, regulatory requirements and Group or Regional expectations.
• Drive and support continuous improvement, digitalisation, automation and responsible use of AI to enhance reporting, coordination, data management and other Compliance Operations processes.
• Allocate approximately 20% of working capacity to Compliance Assurance activities, including planning, coordination, documentation, evidence management, tracking and other execution support under the direction of the Assurance function.