Software Implementation Project Manager

About 3E:

3E is a mission-driven company dedicated to creating a safer and more sustainable world. We offer award-winning regulatory intelligence and AI solutions to help organizations protect people and products. With over 35 years of experience and a global presence, we empower our customers with innovative compliance solutions. 

You will get to work at a company that combines startup agility with the stability of an industry leader. Partner with enterprise customers and global experts to advance environmental safety and solve complex data science challenges.

Join us and make an impact!

About the Role

As an Implementation Project Manager at 3E, you’ll lead larger, more complex customer implementations where successful delivery requires multiple products, technical contributors, workstreams, dependencies, and stakeholders to operate against one coordinated plan.

You’ll be accountable for turning the customer’s scope of work into an executable implementation strategy and for determining whether the overall project succeeds—on time, within scope, adopted, and connected to a clear customer outcome. You’ll establish success and acceptance criteria, own the integrated project plan, manage risk and change, coordinate specialists and technical teams, and give both customers and 3E leadership a clear, data-backed view of project health.

You’ll understand the technical delivery deeply enough to challenge assumptions, identify dependencies, connect customer needs with the right specialists, and engage credibly with Product and Engineering. You won’t need to personally execute every configuration, migration, or integration; your role is to ensure those pieces come together into a successful customer outcome.

What You’ll Do

• Lead complex new-logo, cross-sell, and Value Realization implementations from internal handoff through customer acceptance and formal close.

• Translate complex scopes of work into an integrated delivery strategy covering products, workstreams, milestones, resources, dependencies, assumptions, exclusions, and acceptance criteria.

• Lead technical discovery and pre-integration planning with customers, CX technical specialists, and relevant internal teams.

• Own the master implementation plan and coordinate implementation specialists, Product, Engineering, Data, Cloud, technical consultants, external partners, and customer resources.

• Establish measurable success and acceptance criteria at kickoff and maintain accountability for those outcomes throughout delivery.