Cocktail Server

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Creates an atmosphere of luck and celebrates guest’s wins.  Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.  Anticipates needs and provides fast, flawless service.  Checks for satisfaction and effectively resolves service breakdowns when they exist.  Promotes Total Rewards programs and card membership.  Provides a warm farewell and thanks guests for visiting. $11.79 per hour

Responsibilities

Works in an assigned area such as a dining room or lounge and pleasantly takes drink orders from guests.  Presents the drink order to the bartender and writes check properly while waiting for drinks to be made.  Presents the drinks to the guest.  Presents checks to the guest, accepts payment and gives change when necessary.  Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification.  Maintains clean station at all times.  

Qualifications

Open.  Ability to present change correctly and has a knowledge of guest charge procedures.  Must be familiar with tray service and knowledge of cocktail ingredients.  Ability to carry tray and stand for long periods. NJ CER LICENSE REQUIRED

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.