About Viz.ai

Viz.ai is the leader in building and deploying AI-powered Care Pathways and helping doctors do their work. The Viz Platform is deployed in 2,000 hospitals across the United States and trusted by many of the leading life sciences companies. The platform uniquely combines real-time, multimodal clinical data with deep clinician engagement to detect disease earlier, coordinate care teams, and help ensure patients receive the right treatment faster. Viz.ai was the first company to be awarded CMS reimbursement for AI and is ranked the #1 Healthcare AI Platform by hospitals and health systems in the Black Book Research survey. For more information, visit Viz.ai.

We are growing and are looking for a Senior System Administrator to join our mission to increase access to life-saving treatments.

The Role:

• Design, implement, and maintain our cloud-based IT systems and services.

• Manage and optimize Google Workspace, Okta, Atlassian tools (Jira, Confluence), and Salesforce integrations and all other company systems.

• Support identity and access management (IAM) policies using Okta and SSO strategies, including AWS SSO.

• Automate routine IT tasks and workflows (onboarding/offboarding, integrations, tickets, etc).

• Monitor system performance, metrics and recommending improvements as needed.

• Provide tier 2/3 support for escalated technical issues.

• Document system designs, processes, and best practices.

• Own and manage the patching and update lifecycle for operating systems, applications, and SaaS tools to ensure systems remain stable, secure, and up-to-date.

• Schedule and coordinate regular system maintenance for Mac and Win, minimizing downtime and user disruption while keeping devices updated and secured.

• Oversee endpoint management and configuration (via MDM), ensuring consistency across user devices and compliance with company standards.

• Support the implementation and ongoing operations of the company’s Zero Trust model, including device posture checks, identity-based access.

• Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.

• Champion Viz values in every aspect — "Patients First," "I'm Accountable," "Kindness Wins," "Quality Squared," and "Time is Brain."

Requirements: