Co-Lab Professional Services Specialist

Co-Lab Professional Services Specialist 

Be You.  

The Innovation Co-Lab is looking for a Co-Lab Professional Services Specialist to join our team in the Office of Information Technology (OIT). This is an exciting opportunity to lead the Innovation Co-Lab’s Professional Services teams in support of the academic, research, and service needs of the whole Duke community.

In this in-person role you will be the primary point of contact for all aspects of the Co-Lab’s Professional Services. You will collaborate closely with students, faculty, and staff to bring their ideas to life, and support the development of special projects.

Minimum Requirements: 

• Bachelor's degree in a creative field, technology education or equivalent 
  combination of education and experience
• Positive attitude and ability to adapt to changing requirements and environment
• Hands-on problem-solving skills
• Experience with creating 3D models using CAD software
• Experience with 3D printing (SLA, MJP, SLS, PolyJet, FDM)
• Experience designing and executing hands-on training centered on tools use
• Eager and willing to learn and apply new concepts
• Comfort presenting services to new users/customers
• Proven ability to work successfully in both team and individual situations
• Excellent verbal and written communication skills
• Passion for supporting experimentation and creation
• Ability to lift at least 30 lbs

Preferred Qualifications: 

• Advanced experience with creating 3D models using CAD software

• Interest in the intersection between 3D printing and research

• Advanced experience with 3D printing (SLA, MJP, SLS, PolyJet, FDM, PBJ)

• Advanced experience designing and executing hands-on training

• Advanced fabrication and design skills

• Experience running an academic service center

• Sales and lead generation experience

Work Location:  

• This is an in-person role 

Be Bold.  

Service Center Management:  

• Responsible for the maintenance and operation of OIT’s professional digital 
  modeling and fabrication facilities and service, Bluesmith.