Learning Lead
Posted 9 Oct 2026
Advertised as “Learning Lead, Fulfillment”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
No salary listed for this role.
Study levelCertificate
Field of studyBusiness, Education, Learning and Development (or related)
Study levelBachelor's
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Hims & Hers is seeking a skilled and passionate Learning Lead, Fulfillment to deliver and coordinate all training operations across Dispense & Fulfillment and shipping operations at an assigned site. This role owns the full training lifecycle — scheduling, facilitation, documentation, and compliance — while maintaining an active floor presence to support operational teams and drive a strong culture of safety and continuous learning. The Learning Lead, Fulfillment reports to the Learning Operations Manager or Learning Area Manager depending on shift, and plays a key role in ensuring all associates are equipped, certified, and compliant across fulfillment and distribution operations.
You Will:
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Facilitate training for new hires, cross-training, and ongoing development across assigned operational areas.
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Conduct remediation and retraining sessions as needed to address performance gaps or compliance issues.
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Develop and maintain the training schedule for new hires, cross-training, and annual training programs in coordination with site leadership.
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Maintain accurate training records, track completion rates, and ensure documentation aligns with Good Documentation Practices (GDP) and regulatory requirements.
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Support audit readiness by maintaining up-to-date, accessible training records for regulatory and internal reviews.
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Utilize LMS platforms to assign, track, and report on training completion and effectiveness.