Quick answer: what is this job?

PALO IT is hiring a Tech Lead in CDMX or Bogota to oversee backend/cloud architecture, lead engineering teams, and ensure platform robustness. The role sits in a technology consultancy of 400+ experts across 9 countries, and requires a minimum of 7 years of experience in key areas.

Who We Are

Building the AI-first frontier enterprise.

We are a global technology consultancy with a trademarked, AI-first approach, Gen-e2™. It redefines how enterprises build digital products and transform their organizations with AI. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

We are small enough to care locally, big enough to deliver globally (9 countries, 400+ experts from 50+ nationalities)

We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients.

We are robust and resilient (100% independent, 0 debt, founded 2009)

We are AI-native professionals who invest in what we believe and work as a collective intelligence

We are positive, courageous and deliver at the leading edge

What does a Tech Lead do at PALO IT?

As a Tech Lead/Cloud Architect at PALO IT, you will:

Architect and Lead: Design and implement robust backend cloud solutions using Ruby & Ruby on Rails, ensuring optimal performance and scalability.

Team Leadership: Lead engineering teams by fostering a collaborative environment, mentoring team members, and facilitating communication with stakeholders.

Integration Management: Oversee the integration of various APIs, including WhatsApp Cloud API and Conversions API, ensuring best practices and smooth workflows.

Cloud Infrastructure: Manage cloud architecture on Google Cloud, leveraging Kubernetes for deployment and orchestration, and implementing best practices for security and networks.

Business Solutions: Drive enterprise solutions focusing on high availability, disaster recovery, and cost optimization strategies.

What experience do you need for this role?

You're a strong fit for this Senior Technical Leader role if you have:

Must-have:

At least 7 years of experience in backend development with advanced proficiency in Ruby & Ruby on Rails.

Strong expertise in PostgreSQL, Redis (caching, queues, in-memory storage), and Sidekiq (asynchronous processing).

Proven experience designing REST APIs with documentation and best practices.

Knowledge in cloud architecture (Google Cloud) and experience with Kubernetes (GKE) for deployment, orchestration, scaling, and optimization.

Familiarity with Vertex AI, Gemini API, and agentic frameworks in AI (RAG, observability, evaluation, logs).

Experience in CI/CD and DevOps practices.

Strong understanding of enterprise solutions, including high availability, disaster recovery, and observability.

Nice-to-have:

Google Cloud Professional Cloud Architect certification.

English language proficiency at a B2 level.

PALO IT's consultants come from diverse backgrounds. If your profile doesn't match this description 100%, you're still encouraged to apply.

More About PALO IT

Why join PALO IT as an AI Native Software Engineer?

A forward-thinking, collaborative environment join a passionate international team pushing the boundaries of AI-native development.

Continuous personal and professional growth through PALO IT Academy, specialized training, R&D projects, and a knowledge-sharing culture.

Global opportunities international mobility and collaboration with visionary clients and frontier tech partners.

Empowerment to innovate shape and implement next-level AI methodologies as part of a collective intelligence.

Competitive compensation and benefits reflecting your skills, impact, and leadership.

More on PALO IT's team culture and benefits is available on the PALO IT careers page.

Diversity, equity and inclusion

As a B Corp, PALO IT provides equal opportunities and assesses candidates solely on skills, potential, and motivation. PALO IT welcomes applications regardless of gender identity or expression, sexual orientation, age, background, ethnicity, religion, disability, or any other protected attribute.

Frequently asked questions about this role

Q: What is the work model for this position?
A: Hybrid 1 day per week at the office, in CDMX or Bogota.

Q: What technologies will I be working with?
A: You will be working with Ruby, Ruby on Rails, PostgreSQL, Redis, Kubernetes, and Google Cloud technologies.